How it works
From a few quick questions to a finished edit — and exactly who does the work along the way.
- 1
Tell us what you need
Pick your services and answer a few quick questions — one at a time, no long form. Your answers become the brief, so there's no separate call just to explain the job. Everything saves as you go; step away and come back on any device.
- 2
See your exact price
Prices build as you answer and every number is itemized — video work is priced by the footage we actually work through, design and voice are flat listed rates. No made-up bundles, no "contact us for pricing." A few fully-custom services are personally quoted by Mark within 24 hours; everything else is payable on the spot.
- 3
Pay when you're ready
Checkout is secured by Stripe — we never see your card. Not ready? Have Mark email you the quote and reopen it later. Nothing is charged until you choose to pay, and you get a full refund any time before production starts.
- 4
Send your files
Right after payment you get a private upload page that handles multi-gigabyte footage cleanly — or paste a Drive, Dropbox, or WeTransfer link. Your delivery clock starts when the files land, not at payment, so you're never rushed to upload.
- 5
Mark scopes it, the team makes it
Mark Studios is a senior production team — editors, designers, and writers — with Mark personally scoping every order, setting the creative direction, and reviewing the work before it ships. When you email, Mark answers.
- 6
Review and refine
Standard delivery is up to 7 business days per item (rush options at checkout). Every order includes up to 3 rounds of revisions within the agreed scope — ask for changes until it's right. New scope is always quoted to you first, never charged silently.